Spinal surgery is a big deal and I appreciated that while this is their every day, they treated me like it was the big deal it was to me.
“I got three different opinions before my spinal fusion surgery. I chose to “interview” Dr. Keenen based on the comments and recommendations from my physical therapists. That’s right, multiple therapists over the course of three years mentioned I should get a consultation with Dr. Keenen. I finally did, and am so happy I did. I was terrified of surgery and cried EVERY time a doc told me the same outcome. Of the four doctors (my general practitioner, a spine specialist in Eugene, one in Salem, and Dr. Keenen) he was the kindest, most patient, GENUINELY understanding and supportive. He encouraged me to get multiple opinions, was objective and very clear. His office staff run like a well oiled machine and the experience at Legacy was similar. While Legacy’s actual hospital rooms left a lot to be desired, I would still have made the same choice as from beginning to end, the care was complete, comprehensive, and compassionate. I am a middle aged mother of two young children. Spinal surgery is a big deal and I appreciated that while this is their every day, they treated me like it was the big deal it was to me.”
~ Shawn S. on February 12th, 2016 From vitals.com